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COVID-19 Rules

Important updates about COVID-19

Coronavirus (COVID-19) is an infectious disease that can result in serious and potentially fatal illness. The risk of transmission is increased where people gather together. Some people are at a higher risk than others. Although we are implementing heightened safety measures, the risk cannot be entirely eliminated and, by attending the venue, you assume all risk associated with COVID-19.

It’s important that all those who will attend to WAO Festival 2021 are aware of some policies that must be observed and applied so that we can face this new situation the best as possible:

We will collect contact data about each ticket booker in line with our Privacy Policy. We may need to share your contact details with the Italian NHS Test and Trace, if they require.

At the venue you must:

  • abide by all relevant government guidance;
  • abide by: all instructions given by our staff; our signage; and our full terms and conditions;
  • permit your temperature to be screened upon arrival. If we assess (at our sole discretion) that your temperature is 37.8C or higher you will not allowed to enter the venue
  • wear a face covering; and maintain a distance of 2 metres where possible (and otherwise no less than 1 metre) from all others.

You must not attend the event if you:

  • believe you may be infected with COVID-19;
  • have experienced symptoms in the last 14 days;
  • have been in proximity to anyone who has experienced symptoms in the last 14 days.
  • have arrived in Italy in the last 14 days and are not covered by the exemption rules relating to self-isolation;
  • or have been instructed to self-isolate.

Note that the promoter reserves the right to refuse admission to the festival or removal from the site in case of non-observance of these guidelines.

If we are required by any COVID-19 government guidance or restrictions to cancel a performance the general Terms and Conditions will apply.

We must also declare that admission to the site is at the tickets’ owners own risk. The promoter will not be held responsible for any COVID-19 related damage and won’t be able to provide any refund for the ticket. Even though we will deploy every dispositive at our disposal, it is important to remark that to ensure your health and the other’s, you must stay at home if there’s any doubt about any contagious situation!

The latest information regarding current venue restrictions and FAQ can be found here.

Keep up to date on our social media for any update and further information.

We from WAO Team wish you to stand strong during these strange weeks and please stay safe, there’s still a lot to be shared, danced and cherished together and we all must act responsibly as a community, to preserve the best parts of us for better times.


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